Terms and Conditions

Welcome to Kucch,

By accessing or using our website and placing an order, you agree to be bound by the following Terms and Conditions. These terms apply to all visitors, customers, and others who access or use our service. Please read them carefully.

 

1. Products

Kucch offers Indian jewelry, apparel, and accessories. All our products are sold as-is. Due to the personal and hygienic nature of our items, we do not offer refunds, returns, or exchanges under any circumstances. All sales are final.

 

2. Pricing

All prices are listed in SGD (Singapore Dollars) and may be subject to change without prior notice. We reserve the right to correct pricing errors and to refuse any orders that contain incorrect prices.

 

3. Order Processing & Self-Pickup

Orders are typically processed within 2 business days. Self-pickup is available at:

Kucch

11 Woodlands Close, #09-15

Singapore 737853

You will receive a notification once your order is ready for collection.

 

4. Intellectual Property

All images, text, logos, product designs, and content on our website and social media platforms are the property of Kucch. Use without written permission is strictly prohibited.

 

5. Limitation of Liability

Kucch is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Use our products at your own discretion.

 

6. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Singapore.

Return & Exchange Policy

Due to hygiene and safety reasons, Kucch strictly does not accept returns or exchanges on any products, including jewelry, apparel, and accessories.

All purchases are final.

Please ensure that you review your order details and product descriptions carefully before completing your purchase.

Refund Policy

We do not offer refunds for any purchases made through our website, social media platforms, or in person.

This is a strict policy due to hygiene concerns and to maintain the integrity of our products. We appreciate your understanding and support.

Shipping & Pickup Policy

Order Processing

Orders are processed within 2 business days upon payment confirmation.

 

Self-Pickup

Self-pickup is available from:

Kucch

11 Woodlands Close, #09-15

Singapore 737853

Pickup slots will be communicated via email or WhatsApp once your order is ready.

 

Delivery

We offer standard shipping within Singapore. Shipping times may vary depending on your location and the courier's delivery schedule. Tracking information will be provided once your order has been dispatched.

 

Damaged or Lost Items

Kucch is not responsible for items lost or damaged in transit. For issues with delivery, please contact the courier directly.